Damaged or Defective Book Form

If you have received a damaged or defective book ordered directly from Springer Nature please fill in the required details in the form below to enable us to handle your claim as quickly as possible.

The form is only available in English. If you are unable to complete the form since it is only available in English, please email the Customer Service Team. Some plug-ins, add-ins or local security settings may prevent the form from displaying below. If this happens, open the form so it appears in a new window.


Mandatory fields are marked with an asterisk (*). 


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