If you are missing a book ordered directly from Springer Nature please fill in the required details in the form below to enable us to handle your claim as quickly as possible. Please note, claims for non-receipt of book products for customers within the Americas must be confirmed in writing and received by us within thirty days of the invoice date. For damaged or defective books please complete our Damaged or Defective Book Form.
The form is only available in English and German. If you are unable to complete the form since it is only available in English and German, please email Customer Service.
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Mandatory fields are marked with an asterisk (*).