Contact Us

We are pleased to advise that our teams whose contact details are shown below can now assist you by email in any of the following languages: English, German, Japanese, Chinese (Traditional and Modern), Portuguese (European and Latin American), Spanish (European and Latin American), French and Turkish.


Please select from the following options to display the appropriate contact details:

Online Access

Submit a query via our webform or email onlineservice@springernature.com.

  • Telephone: Available 24/7 in English:
    1. Americas: +1 800 777 4643 (please select option 4) 
    2. Asia Pacific: +86 10 8341 5022
    3. Rest of World: +44 7014 4113 or +49 6221 345 0 
  • Local business hours in the following languages:
    1. German: +49 6221 345 0
    2. Japanese: +81 3 4533 8090
    3. Chinese: +86 10 8341 5022
    4. Spanish for Latin America (based in New York, USA): +1 800 777 4643


Open Access Institutional Eligibility (i.e. Compact) 

E OA.Verification@springernature.com 

T +44 (0)2031 922 009


Open Access Publishing (including payment support)

E ORSupport@springernature.com

T +44 (0)2031 922 009


Author Support (Non-OA) - Submission, Tracking, Post publication, etc.

E authorsupport@springernature.com

T +1 800 777 4643 then option 2 for books or 3 for journals (for North, South and Latin America)

T +49 6221 345 0 then option 1 (for Rest of World English language service: 24 hours a day, 7 days a week)

T +49 6221 345 0 then option 2 (for Rest of World German-language service: Mon - Fri 09:00 - 17:00 CET - Springer titles)

T +44 (0)800 260 5666 (for Rest of World - Nature titles)

E customerservice@springernature.com

T +1 800 777 4643 then option 2 for books or 3 for journals (for North, South and Latin America)

T +44 (0)800 260 5666 (for Rest of World - Nature titles)

T: +49 6221 345 0 (Please choose option 1 for English language service: 24 hours a day, 7 days a week)
T: +49 6221 345 0 (Please select option 2 for German-language service: Mon - Fri 09:00 - 17:00 CET
For Scientific American queries please contact scacustserv@cdsfulfillment.com.


Rights and Permissions  

Journals: journalpermissions@springernature.com

Books: bookpermissions@springernature.com


Additional Contact Information

Licensing Sales: Visit our Librarians page at www.springernature.com/gp/librarians/contact-us

Please click on who to contact with publishing enquiries in order to locate an Editor or publishing contact per Journal.

Please visit our contact a publishing editor page in order to locate contact details for a Book editor by discipline.

Group offices and postal addresses

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.