Address data issues

If you encounter an issue entering your address please note the following:

  • Please check your address data for typos. We verify the validity of the entered address.
  • Please do not use special characters in your address.
  • Please ensure that you enter data in the correct input field 
  • If you still can't create your address, please send a screenshot to our Customer Service team with the issue you have incurred.

Note: Customers based in the Netherlands or Great Britain: 

  • If you receive the below standing error message during the address entering process, it is likely that the format of the entered zip code is incorrect:

Screenshot of zip code error message. Advices to check and enter the details again, if error persists contact Customer Services.

  • Verify that the zip code has been entered including all spaces and refresh the page.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.